If you find that Acrobat is freezing or giving you a “not responding” message when you start the program and you have Windows Vista, this may be caused by Live OneCare, Microsoft’s Antivirus software.
For this situation, we recommend opening up OneCare and running the updates. For more info on the update process visit the OneCare site.
April 5th, 2008 | Posted in Error Code, Support | No Comments
You may have noticed the Start Meeting button in Acrobat 8 on the main toolbar. This button brings up Acrobat Connect, a paid online collaboration tool from Adobe. Acrobat Connect allows you to meet with a group of people online and features live video, teleconferencing, and the ability to share a view of your desktop or any application with everyone in your meeting. You can also share notes, chat with coworkers, and mark up the screen as you’re presenting.
For a free trial of Acrobat Connect
March 13th, 2008 | Posted in Tip | No Comments
Acrobat 3D integrates with various CAD software products and lets you convert CAD files into compressed PDF files. After converting to PDF, CAD designs can be more easily shared (much smaller file size) and marked up using Acrobat’s commenting tools. Acrobat 3D also has security features like password protection. PDF security isn’t perfect, but it does act as a theft deterrent for your CAD designs. Users can choose who can open, print, and change CAD designs in PDF format.
March 6th, 2008 | Posted in Tip | 2 Comments
If you are getting a damaged Organizer error message when using Acrobat then simply follow these steps to remedy the issue:
- Close Acrobat
- On Windows XP, go to C:\Documents and Settings\YourUserName\Application Data\Adobe\Acrobat\8.0
- Delete the organizer70 folder
- Open Acrobat and go to Help > Repair Acrobat Installation
- After the repair is finished, you should have a new organizer folder and no more error messages.
February 28th, 2008 | Posted in Error Code | 3 Comments
Acrobat has a new update available. The 8.1.2 update fixes PDF form issues, security issues, and a few other minor bugs.
To get the update just open Acrobat and go to Help > Check for Updates and follow the prompts. You’ll need to download 8.1.1 first if you don’t have it. To check your version of Acrobat, open the program and go to Help > About Acrobat (or Acrobat > About Acrobat on Mac).
February 22nd, 2008 | Posted in Updates, Bug Fix | No Comments