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Can’t Create a PDF from Word 2007

If you have Microsoft Word 2007 and Acrobat 8 you may initially have problems converting from Word to PDF. When you are in Word and click the Create PDF button, in some cases, no PDF file will be made.

To fix this:

  • Open Word and click on the Office button

Office Button 2

  • Go to Word Options and click on the Popular tab
  • Under Personalize Your Copy, make sure that both boxes are filled out
  • Click OK, then close and reopen Word

Now the Create PDF button should be working fine

This entry was posted on Tuesday, January 29th, 2008 at 2:30 pm and is filed under Bug Fix. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

5 Responses to “Can’t Create a PDF from Word 2007”

  1. please help…what round button are you talking about. My program starts to convert to pdf file but then it stops and word recovers everything.

  2. I included a picture of the Office button above. This solution only works for Word 2007. If you don’t see the Office button in the top left corner of Word, then you probably have an older version like Word 2003.
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    Best of luck,
    Mitch

  3. It still is not working. Goes half was through and stopped. When you say “make sure that both boxes are filled out” does that mean first name in both box? OR Initial in first box and first name in second box? thanx!

  4. As long as both boxes under Personalize Your Copy have anything typed in them it should work. Also, make sure that you only have one version of Acrobat and Word on your system.
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    For more info you can call Adobe at 1-800-642-3623
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    Mitch

  5. Oh my god! It works. I have been looking for a month. Thank you so much Mr. Mitch

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