Comments on: Missing PDF Printer or Error Warning 20225

By: Mitch

Mitch — Tue, 17 Jun 2008 18:54:02 +0000

Gretchen,
Unfortunately, this can be a difficult problem. Here is the documentation for Acrobat 6, similar to above:
http://kb.adobe.com/selfservice/viewContent.do?externalId=321546
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The first thing to try is solution 12. That works more than anything else. If that doesn’t work, think about what changed on your computer? Did you install any new programs? That could be the cause.
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Another trick that usually works is uninstalling Acrobat, making a new user account on Windows, and then reinstalling Acrobat on the new account. You can create a new account under Start > Control Panel > User Accounts.
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Best of luck,
Mitch

By: Gretchen Peck

Gretchen Peck — Tue, 17 Jun 2008 15:09:44 +0000

Hello. Help. I have this problem and have followed several of the troubleshooting suggestions outlined in the Adobe-authored document you mentioned above. To no avail. I have Acrobat 6.0, running on Windows XP. Suddenly, my PDF Converter is not present, so I’m unable to convert any document to PDF format. Adobe tells me that they no longer offer support for Acrobat 6. If you have any suggestions, I’d welcome them. Thanks!–G

By: lori tesch-burns

lori tesch-burns — Tue, 15 Apr 2008 13:59:37 +0000

Please provide article 20225 fix and send to my email asap.